How to increase profit, cash flow and business value
The better you understand your business, the easier it will be to increase your profits and free up your cash flow.
As a business owner, you must understand which Key Performance Indicators (KPIs) are critical to your business. These are the critical success factors that drive profit, cash flow and business value and are used to measure the efficiency of different business activities.
Do you regularly monitor your KPIs to ensure continuous improvement? Are you measuring the KPIs which have the greatest impact on your business? Have you set targets to improve them?
Making small changes to improve these key drivers can have a huge impact on the success of your business. There are three stages to KPI improvement:
1. Establish your critical KPIs
We recommend choosing five KPIs that will have the biggest impact on your business and directly relate to your business goals which will have effects on profit and cash flow. It’s likely you’ll have at least one KPI relating to your customers and one relating to your team. Be selective; there are literally hundreds, and just because you can measure something doesn’t mean you should measure it.
2. Measure them
Your KPIs must be relatively easy to measure and you must monitor them regularly. The more often you review your KPIs against your target, the sooner you can respond to any dips or abnormalities. Where possible, automate this process and remember measurements should be accurate, not perfect. You can then measure the profits and cash flow of your business.
3. Improve them
Review your current results, then identify realistic improvement targets. These improvements should reflect your budget or forecast you can see how these affect your profits and cash flow. Then, determine the processes you need to implement or streamline to make these targets a reality. These targets will set expectations for the performance levels in your business.
Not sure which KPIs you should measure to make the biggest difference to your business? Not only can we help you establish them, we can also help you implement a tactical plan covering the business processes and behavioural changes required to drive your KPIs in the right direction.
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“Not everything that can be counted counts, and not everything that counts can be counted.” - Albert Einstein